Effective Date: 01-September-2025
At Cielle Tailoring (“Cielle,” “we,” “our,” or “us”), your privacy and the protection of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.ciellebh.com, interact with our services, or make a purchase. By using our website or services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
This is information that can identify you, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (collected via secure payment processors)
b. Non-Personal Information
This includes information that does not directly identify you, such as:
- Browser type and version
- IP address
- Pages visited on our website
- Date and time of your visit
- Referring website addresses
c. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment.
- Communicate with you regarding your orders, inquiries, or support requests.
- Improve our website, products, and services.
- Personalize your shopping experience and provide relevant promotions.
- Comply with legal obligations and prevent fraud.
We never sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers who assist with payment processing, shipping, or marketing.
- Legal authorities if required by law or to protect our legal rights.
- Business partners only when necessary to provide services you have requested.
All third parties are required to protect your information and use it solely for the purposes we specify.
4. Data Storage and Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, or loss.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights:
- Access and review the personal information we hold about you.
- Request correction or updates to your information.
- Request deletion of your personal information, subject to legal obligations.
- Opt-out of marketing communications.
To exercise your rights, please contact us at info@ciellebh.com.
6. Third-Party Links
Our website may contain links to other websites. This Privacy Policy does not apply to third-party websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: +973 3923 0002
- Email: info@ciellebh.com
- Website: www.ciellebh.com
Company Information:
- Brand Name: Cielle
- Registered Company Name: Cielle Tailoring
- Commercial Registration Number: 180896-01